At CARENA FASHION, we prioritize your safety and comfort. For a smooth payment process, we accept the following payment methods:
- Credit/Debit Cards: VISA, American Express, Discover, MasterCard, JCB, Maestro
- Digital Wallets: Google Pay
- PayPal: Pay easily and securely through your PayPal account.
Payment Security (SSL)
All payments on CARENA FASHION are processed through secure payment gateways. We use industry-standard 128-bit SSL encryption to protect your personal information during the payment process. This ensures that your data is transmitted securely and cannot be intercepted by third parties.Billing in Euros (€)
All orders placed in our shop will be billed in Euros (€). If your credit card or payment method is in a different currency, your bank may apply a conversion rate at the time of the transaction. The total amount will be charged immediately after order confirmation.Privacy of Payment Information
We do not have access to your full bank details. Whether you pay by credit card or PayPal, your financial information is managed directly by the payment provider. CARENA FASHION only sees the last 4 digits of your card for verification purposes; we never store your full card number or CVV code.Troubleshooting Payment Issues
If your payment is declined, please check the following:- Ensure that your card details (number, expiration date, CVV) are correct.
- Check that your billing address matches the address on file with your bank.
- Make sure your card is enabled for online and international transactions (if applicable).
- Try using an alternative payment method, such as PayPal.
Contact Information
For questions regarding payments, billing, or refunds, please contact us:- Email: contact@carenafashion.com
Customer service hours: Monday – Friday: 10:00 AM – 6:00 PM (GMT)